CONTACT / CUSTOMER SERVICE

Your main point of contact: WTW Montagne

Should you have any questions
please contact the Customer Service
WTW Montagne

WTW Montagne, Service Client Assur'Glisse
24 rue de l'Octant, 38130 Echirolles, France

Toll-free / Service available Monday to Friday / 9am to 5pm

Need repatriation?
contact the Assistance Service
Mutuaide

The repatriation service following an accident on the slopes or another insured event must be organised directly with the assistance hotline.

Calls are not surcharged and may be recorded / On-call 24 hours a day, 7 days a week.

Use the form below to contact WTW Montagne's Assur'Glisse Customer Service. This form in no way replaces the claims declaration that you must make within 15 days of an accident covered by Assur'Glisse.

 
Send a message to Customer Service

The contact information entered in this form is for the exclusive use of the Customer Service to respond to your request and will not be used for any commercial or marketing purposes.

Customer protection

Assur'Glisse insurance customers have rights (e.g. mediation service), which they can activate if necessary, at a time that suits them.


" We are committed to safety in ski areas and promote responsible behaviour in the mountains. We also want to provide Assur'Glisse policyholders with the best service to soften the blow of a ski accident."

Philippe de Rosa, Chairman, Orion Ticket Neige